Privacy Notice

This Privacy Notice ("Notice") explains how Motivate Ability Care ("we," "us," or "our") collects, uses, and protects your personal information when you use our services. We are committed to maintaining the privacy and confidentiality of your personal information in accordance with applicable privacy laws and regulations.

1. Collection of Personal Information;

   a. We may collect personal information such as your name, contact details, medical history, and preferences when you engage with our services.

   b. Personal information may be collected through various channels, including our website, in-person interactions, telephone calls, or through third-party service providers with your consent.

2. Use of Personal Information

   a. We use your personal information to provide and improve our services, customise your experience, and communicate with you regarding your care.

   b. Personal information may also be used for administrative purposes, billing, record-keeping, and to comply with legal and regulatory requirements.

3. Disclosure of Personal Information

   a. We may disclose your personal information to third parties, such as healthcare professionals and support workers, to facilitate the provision of our services.

   b. Personal information may also be shared with third-party service providers that assist us in delivering our services, subject to confidentiality agreements and appropriate safeguards.

4. Security of Personal Information

   a. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

   b. We regularly review and update our security practices to ensure the ongoing protection of your personal information.

5. Retention of Personal Information

   a. We retain personal information for as long as necessary to fulfill the purposes outlined in this Notice or as required by law.

   b. When personal information is no longer required, we securely dispose of or anonymise it to prevent unauthorised access or use.

6. Your Rights and Choices

   a. You have the right to access, correct, or update your personal information held by us.

   b. You may withdraw your consent for the collection, use, or disclosure of your personal information, subject to legal and contractual obligations.

7. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

8. Updates to this Notice We may update this Notice from time to time. Any changes will be posted on our website, and the revised Notice will be effective upon posting.

If you have any questions or concerns regarding our privacy practices or wish to exercise your rights, please contact us using the information provided in the "Contact Us" section of our website.

Last updated: 19 June 2023

By using our services, you acknowledge that you have read and understood this Privacy Notice and consent to the collection, use, and disclosure of your personal information as described herein.